Effective Date: June 25, 2025

At Simona, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with us, or use our services. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from users of our website:

• Personal Information: Name, email address, phone number, physical address, payment information, etc., provided through contact forms, booking requests, or newsletter sign-ups.
• Technical Information: Browser type, device information, IP address, location data, cookies, and analytics data from your interactions with our website.
• Service Information: Details related to the services you request or purchase, including service preferences, feedback, and transaction records.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and manage our cleaning services.
• To respond to inquiries and customer support requests.
• To send service updates, promotions, and newsletters (with your consent).
• To personalize your experience and improve our website functionality.
• To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with:

• Trusted third-party service providers who help us operate our business (e.g., payment processors, email services, hosting providers).
• Government authorities or law enforcement if legally required.
• Affiliated businesses or future partners, subject to appropriate confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior and preferences, allowing us to improve our services. You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@Simona.in.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage users to read the privacy policies of any linked websites.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that we have collected information from a child without parental consent, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage users to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: info@Simona.in
• Phone: +11 807 09354
• Address: Madison Ave Suite 202, New York, NY 10016, United States